TRMH Service is designed for Southern States Material Handling for their employees and customers by Hive Quick Response, LLC. This app is based on the Hive Quick Response Solution and will improve communication with their customers.
Hive Quick Response Solution - How It Works (Simplifies with real time status communication)
- Cloud Technology – Real Time Connection, creates Analytical Data
- Scan the equipment encrypted decal with the App pulls correct machine data
- Click if the machine is Operational Yes or No (Allows Prioritizing down equipment)
- Describe Issue as best as possible to inform your service supplier
- Take photos of issue to show the issue (photos become data for future analytics)
- Hit Send and the request is immediately at the service supplier with the right info
- Pre-dispatch planning is now possible to plan parts and technical expertise
- 45 Seconds or less the above is complete by the requester and immediately actionable